Privacy Policy

Last updated: 1 July 2026

This policy explains how Terevia Group Ltd ("Terevia," "we," "us") collects and uses personal information through this website, terevia.com, in connection with the Second Nature by Terevia programme.

Who we are

Terevia Group Ltd is a company registered in England & Wales, company number 14768978, with registered office at 20-22 Wenlock Road, London N1 7GU. We are the data controller for personal information collected through this website.

Contact for privacy enquiries: hello@terevia.com

What we collect

We collect information submitted to us directly through the website's forms. We do not use tracking or analytics cookies.

We may receive aggregated website analytics from Cloudflare, such as page views, referral sources, device type and performance information. This is used to understand how the website is used and improve it. We do not use this to identify individual visitors.

Form	Information collected
Business / general enquiry (Home page)	Name, business or organisation name, email address, phone number (optional), enquiry type, and any message you choose to include.
Nature partner expression of interest (Nature Partners page)	Organisation name, organisation type, area of conservation work, contact name, email address, a description of your work, and any additional information you choose to include.

Why we collect it, and our legal basis

We use this information to respond to your enquiry and, where relevant, to assess fit for the Second Nature by Terevia programme and arrange a conversation. Our legal basis for this processing is legitimate interest, specifically our interest in responding to enquiries from businesses and organisations who have chosen to contact us. Where you submit information as part of entering into a commercial agreement with us (for example, as a participating business or a nature partner), our legal basis is taking steps prior to entering into, or performing, a contract.

We do not use your information for marketing unless you separately and explicitly opt in, and we do not add form submissions to a marketing list by default.

How long we keep it

We keep enquiry information for as long as reasonably necessary to respond to you and, if a relationship develops, for the duration of that relationship plus a reasonable period afterward for our records. If your enquiry doesn't lead to an ongoing relationship, we aim to delete it within 12 months.

Who we share it with

We use the following third-party services to operate this website and process enquiries:

• Formspree: processes form submissions from this website and delivers them to us by email. Formspree acts as a data processor on our behalf.
• Airtable: used internally to record participation data for businesses taking part in the Second Nature by Terevia programme (not used for general website enquiries).
• Google Fonts: this website loads typefaces from Google's font service, which may involve your browser making a request to a Google-operated server.
• Cloudflare: provides hosting, security infrastructure and, where enabled, privacy-friendly website analytics for this website.

We do not sell personal information, and we do not share it with third parties for their own marketing purposes.

Your rights

Under UK GDPR, you have the right to:

• Ask us what personal information we hold about you, and request a copy of it.
• Ask us to correct inaccurate information.
• Ask us to delete your information, in certain circumstances.
• Object to or restrict how we use your information, in certain circumstances.
• Ask for your information to be provided to you in a portable format.

To exercise any of these rights, contact us at hello@terevia.com. We'll respond within one month.

Complaints

If you're unhappy with how we've handled your personal information, we'd like the chance to put it right. Please contact us first. You also have the right to complain to the Information Commissioner's Office (ICO), the UK's data protection regulator, at ico.org.uk or by calling 0303 123 1113.

Changes to this policy

We may update this policy from time to time. The date at the top shows when it was last revised.